Data Privacy Values

DATA PRIVACY VALUES

EPIQ ANIMAL HEALTH PARTNERS WITH MANUFACTURERS TO GROW THEIR BRANDS IN THE ANIMAL HEALTH INDUSTRY THROUGH INNOVATIVE SUPPLY-CHAIN AND MARKETING SOLUTIONS. TO ACHIEVE THESE OBJECTIVES, WE REQUIRE THE TRUST AND COOPERATION OF OUR VETERINARY-PRACTICE PARTNERS, MANUFACTURERS, DISTRIBUTORS, SOFTWARE PROVIDERS, PET AND HORSE OWNERS, AND OTHER STAKEHOLDERS TO DELIVER HIGH-QUALITY, SECURE, AND COMPLIANT SOLUTIONS.

EPIQ PRIVACY VALUES

EPIQ ADHERES TO THE FOLLOWING PRIVACY VALUES:

  • EPIQ DOES NOT SELL OR SHARE PERSONALLY IDENTIFIABLE INFORMATION (PII) WITH THIRD PARTIES WITHOUT CONSENT.
  • EPIQ STRIVES TO BUILD A DIGITAL ECOSYSTEM THAT IMPROVES ANIMAL HEALTH CARE AND RESPECTS PRIVACY.
  • EPIQ CONSIDERS PERSONAL DATA TO BE CONFIDENTIAL, AND WE TREAT IT THAT WAY.
  • EPIQ DESIGNS EVERY NEW PRODUCT TO CONSIDER SECURITY FROM THE BEGINNING.
  • EPIQ TAKES MEASURES TO ANONYMIZE PERSONAL DATA AND RESTRICT ACCESS TO IT WHENEVER POSSIBLE.

EPIQ DATA SECURITY STANDARDS

EPIQ MAINTAINS A HIGH LEVEL OF SECURITY IN THE HANDLING, STORAGE, AND TRANSMISSION OF CUSTOMER DATA, INCLUDING CREDIT CARD INFORMATION, PRESCRIPTION INFORMATION, AND PII, INCLUDING:

  • TRANSACTION SECURITY. EPIQ IS A FULLY AUDITED OPERATOR IN THE VETERINARY MARKET, OPERATING AT PAYMENT CARD INDUSTRY DATA SECURITY STANDARD (PCI DSS) COMPLIANCE FOR THE PROTECTION OF CREDIT CARD DATA CONSISTENT WITH THE OBLIGATIONS OF A THIRD-PARTY PAYMENT PROCESSOR.
  • CONFIDENTIALITY OF TRANSACTIONS. EPIQ COMPLIES WITH ALL STATE PHARMACY RULES IN MAINTAINING THE CONFIDENTIALITY OF CUSTOMER TRANSACTIONS, INCLUDING MAINTAINING THE SECURITY OF PERSONAL INFORMATION CAPTURED DURING CHECK OUT AND CUSTOMER-SUPPORT INTERACTIONS.
  • CONSUMER-PRIVACY STANDARDS. IN THE UNITED STATES, WE ARE IN THE PROCESS OF CONFIGURING OUR SYSTEMS TO ENABLE FULL COMPLIANCE WITH THE CALIFORNIA CONSUMER PRIVACY ACT, PRIOR TO ITS EFFECTIVENESS ON JAN. 1, 2020, AND WITH SIMILAR LAWS AND REGULATIONS GOVERNING HANDLING, STORAGE, USE, AND PROTECTION OF SENSITIVE PERSONAL INFORMATION THAT MAY BE ADOPTED BY OTHER U.S. STATES. OUTSIDE OF THE UNITED STATES, EPIQ COMPLIES WITH DATA-PRIVACY REGULATIONS APPLICABLE IN THE JURISDICTIONS IN WHICH WE OPERATE, INCLUDING THOSE THAT GOVERN THE PRIVACY, USE AND DELETION OF CUSTOMER INFORMATION.

HOW TO CONTACT US WITH QUESTIONS

IF YOU HAVE ANY QUESTIONS ABOUT THIS POLICY OR OUR PRIVACY PRACTICES AT EPIQ, PLEASE CONTACT US.

EPIQ ANIMAL HEALTH
400 METRO PL. N.
SUITE 360
DUBLIN, OH 43017
CONTACT@EPIQ-AH.COM
1-800-480-0938

UPDATED DECEMBER 2019

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